Retail Operations Lead — Elevate Store Experience

LVMH Group; Toms River (NJ); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in New Jersey is seeking an Operations Leader to drive operational excellence, oversee the operations team, and coach others to deliver an exceptional client experience at the NJ-Ocean County Mall store.

You will lead inventory, merchandising, and store standards while promoting a culture of accountability and teamwork. This full-time role emphasizes developing people and upholding Sephora’s standards in a fast-paced retail environment.

Qualifications

• Minimum 2 years of leadership experience in a retail operations or hospitality setting.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment and ensure operational standards.
• Lead visual merchandising, promotions, and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional service and achieve store goals.
• Coach and train team members to build a fulfilling path and understand selling behaviors and metrics.
• Foster inclusivity and teamwork to empower everyone.
• Follow policies to create a safe and enjoyable shopping experience.

Skills

Leadership

Retail operations

Team coaching

Communication

Job description

Sephora in New Jersey is seeking an Operations Leader to drive operational excellence, oversee the operations team, and coach others to deliver an exceptional client experience at the NJ-Ocean County Mall store.

You will lead inventory, merchandising, and store standards while promoting a culture of accountability and teamwork. This full-time role emphasizes developing people and upholding Sephora’s standards in a fast-paced retail environment.