Retail Operations Leader - Elevate Store Excellence

Inside Lvmh; Nashville (TN); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing program

Job summary

Sephora in Nashville is seeking an Operations Leader to drive store efficiency and exceptional client service. You will lead the operations team, oversee inventory, merchandising, and coach others to perform at their best. This role emphasizes ownership of daily store performance and a culture of Belonging to Something Beautiful.

The position is full-time, on-site, with compensation reflecting hourly pay of $24.00–$27.50 per hour and benefits where eligible.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organizational skills.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact: oversee inventory management, replenishment, order fulfillment and standards.
• Drive brand presentation: visual merchandising, promotional events, store maintenance.
• Support client experience: deliver exceptional service and achieve store goals.
• Coach and develop: train team members in operations, selling behaviors, metrics.
• Foster inclusivity and teamwork: promote open culture.
• Uphold Sephora standards: follow policies and create a safe shopping experience.

Skills

Leadership experience

Coaching & development

Attention to detail

Time management

Communication

Motivating teams

Physical strength

Job description

Sephora in Nashville is seeking an Operations Leader to drive store efficiency and exceptional client service. You will lead the operations team, oversee inventory, merchandising, and coach others to perform at their best. This role emphasizes ownership of daily store performance and a culture of Belonging to Something Beautiful.

The position is full-time, on-site, with compensation reflecting hourly pay of $24.00–$27.50 per hour and benefits where eligible.