Store Operations Lead: Elevate Customer Experience & Sales

Dsw-Shoe-Warehouse,-Inc.; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

DSW Shoe Warehouse in Nashville, TN is seeking an experienced retail leader to support store management in delivering exceptional customer service, merchandising, and omni-channel initiatives. You will collaborate with the store management team to execute priorities, oversee daily operations, and drive sales while upholding company policies and assets protection standards.

The role requires at least 2 years of management experience, a high school diploma, and the ability to work nights,

Qualifications

• Minimum 2 years management experience.
• Minimum high school graduate or equivalent.

Responsibilities

• Support and perform functions with store management: customer service, merchandising, omni activities and inventory actions.
• Partner with management to understand daily/weekly/monthly store priorities.
• Participate in merchandise placement, fulfillment and store recovery.
• Monitor associate compliance to policies and assist in tasks to support service levels.

Skills

Customer service

Leadership

Merchandising

Communication

Operations

Scheduling

Education

High school diploma

Job description

DSW Shoe Warehouse in Nashville, TN is seeking an experienced retail leader to support store management in delivering exceptional customer service, merchandising, and omni-channel initiatives. You will collaborate with the store management team to execute priorities, oversee daily operations, and drive sales while upholding company policies and assets protection standards.

The role requires at least 2 years of management experience, a high school diploma, and the ability to work nights,