Store Operations Lead - Drive Efficiency & Excellence

Living Spaces; Monrovia (CA); Hybrid; USD 43,000 - 56,000; Full time

Job summary

Living Spaces in Monrovia, CA seeks a Store Operations Lead to ensure consistent store execution and strong business performance. The role emphasizes standardized work, inventory integrity, and adherence to processes to uphold brand standards and customer experience.

You will execute daily operations, handle cash and complex transactions as needed, and support leadership through accurate reporting and service excellence. The position focuses on high-traffic periods and continuous improvement.

Qualifications

• High school diploma or equivalent required; strong customer interaction skills.
• Experience in a direct customer interactive retail environment preferred.
• Ability to handle cash and complex transactions accurately.

Responsibilities

• Execute and validate daily store operations Standard Work to ensure compliance with policies and customer service expectations.
• Process and manage cash handling, complex transactions, and post-sale order activities; serve as Manager on Duty when assigned.
• Reinforce standardized operational processes and SOP compliance through consistent daily execution.
• Resolve customer concerns using problem-solving and de-escalation techniques to maintain satisfaction.
• Maintain accurate inventory through receiving, storage, cycle counts, and product transfers; fulfill customer orders including pick-up and delivery.
• Collaborate with merchandising teams on floor resets, product placement, and visual standards.
• Verify pricing and signage through audits; correct discrepancies.
• Perform daily operational reporting across operations, warehouse, and labeling to identify errors and support actions.
• Provide sales floor support during high-traffic periods to sustain service standards.

Skills

Cash handling

Customer service

Problem solving

Education

High School Diploma or GED

Tools

Tableau

Microsoft Office

Job description

Living Spaces in Monrovia, CA seeks a Store Operations Lead to ensure consistent store execution and strong business performance. The role emphasizes standardized work, inventory integrity, and adherence to processes to uphold brand standards and customer experience.

You will execute daily operations, handle cash and complex transactions as needed, and support leadership through accurate reporting and service excellence. The position focuses on high-traffic periods and continuous improvement.