Store Operations Lead: Donations & Customer Experience

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC.; Cedar Falls (IA); On-site; USD 18,275 - 26,028; Full time

Job summary

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. in Cedar Falls is looking for a Store Team Lead. This position is responsible for managing daily operations, directing staff, and ensuring excellent customer service in a retail environment.

The successful candidate will be proactive in managing donations, supervising the sales floor, and maintaining store standards. A positive attitude and communication skills are necessary to thrive in this leadership role.

The role offers a competitive hourly wage of $16.08.

Qualifications

• Must be at least 18 years old.
• Minimum of 2 years of related experience preferred.
• Ability to lift, push, or pull fifty pounds with assistance.

Responsibilities

• Direct and assign daily job tasks to Sales Associates.
• Ensure all donations are sorted and graded.
• Operate cash register efficiently.

Skills

Effective written and verbal communication skills

Ability to direct, assign, and delegate daily job tasks

Positive attitude

Ability to exercise independent judgment

Education

High School Diploma or Equivalent

Tools

Forklift

Job description

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. in Cedar Falls is looking for a Store Team Lead. This position is responsible for managing daily operations, directing staff, and ensuring excellent customer service in a retail environment.

The successful candidate will be proactive in managing donations, supervising the sales floor, and maintaining store standards. A positive attitude and communication skills are necessary to thrive in this leadership role.

The role offers a competitive hourly wage of $16.08.