Store Operations Lead - Develop Teams, Boost Performance

ALDI USA; Akron (OH); On-site; USD 51,000 - 53,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Medical, Prescription, Dental & Vision

7 Paid Holidays

Job summary

ALDI USA in Akron, Ohio is seeking an Assistant Store Manager to support day-to-day store operations, supervise staff, manage schedules, and develop action plans to improve performance. You will identify training opportunities and ensure product quality, signage, and customer service consistency to drive sales and brand standards.

The role requires leadership, strong communication, and the ability to work independently as well as in a team.

Qualifications

• Minimum of 3 years of progressive experience in a retail environment.
• Ability to lead others and develop staff.
• Ability to provide prompt and courteous customer service.
• Must be 18 years of age or older to be employed for this role at ALDI.
• Ability to work both independently and within a team environment.
• Ability to interpret and apply company policies and procedures.
• Ability to establish goals and guide employee performance to ensure quality and completion of work assignments.
• Ability to manage budgeting, personnel costs, and expenses.
• Ability to operate a cash register accurately.
• Excellent verbal and written communication skills.

Responsibilities

• Assists the direct leader with developing and implementing action plans to improve operating results.
• Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results.
• Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance.
• Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees.
• Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position.
• Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued.
• Participates in the interviewing process for store personnel.
• Communicates information including weekly information, major team milestones, developments, and concerns.
• Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses.
• Ensures an appropriate resolution of operational customer concerns in their direct leader’s absence.
• Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order.
• Maintains store cleanliness standards and proper store signage at all times.
• Assists the direct leader with maintaining proper stock levels through appropriate product ordering.
• Merchandises product neatly to maximize sales.
• Ensures the quality and freshness of products for sale and accuracy of product signage.
• Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees.
• Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary.
• Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business.
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data.
• Other duties as assigned.

Skills

Team leadership

Customer service

Cash handling

Retail operations

Communication skills

Multi-tasking

Budgeting & costs understanding

Education

High School Diploma or equivalent preferred

Prior management experience preferred

Job description

ALDI USA in Akron, Ohio is seeking an Assistant Store Manager to support day-to-day store operations, supervise staff, manage schedules, and develop action plans to improve performance. You will identify training opportunities and ensure product quality, signage, and customer service consistency to drive sales and brand standards.

The role requires leadership, strong communication, and the ability to work independently as well as in a team.