Store Operations Lead: Team Growth & Customer Service

ALDI USA; Lebanon (OH); On-site; USD 53,000 - 55,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Medical, Prescription, Dental & Vision

Job summary

ALDI USA is seeking an Assistant Store Manager to oversee day-to-day store operations and drive performance. You will supervise staff, schedule shifts, implement action plans, and train team members while modeling ALDI's core values.

You will also ensure inventory rigor, customer service excellence, and adherence to cash handling and safety procedures. This full-time role offers competitive wages and growth opportunities.

Qualifications

• Must be 18 years or older to work in this role.
• Minimum 3 years of progressive experience in a retail environment.
• Prior management experience preferred.

Responsibilities

• Assist with supervising day-to-day store activities and operations.
• Develop operational action plans to improve store performance.
• Manage staff schedules and training opportunities.
• Communicate company strategy and core values to the team.
• Maintain store cleanliness, signage, and product presentation.
• Oversee inventory procedures, cash handling, and loss prevention.
• Participate in hiring and interviewing store personnel.
• Ensure exceptional customer service and timely issue resolution.

Skills

People management

Leadership

Customer service

Time management

Training

Education

High School Diploma or equivalent

Retail experience (3+ years)

Job description

ALDI USA is seeking an Assistant Store Manager to oversee day-to-day store operations and drive performance. You will supervise staff, schedule shifts, implement action plans, and train team members while modeling ALDI's core values.

You will also ensure inventory rigor, customer service excellence, and adherence to cash handling and safety procedures. This full-time role offers competitive wages and growth opportunities.