Store Operations Lead | Customer & Team Growth

Dollar Tree; Cleveland (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Cleveland, TX is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store functions, organize merchandise, open/close procedures, and train associates to deliver outstanding service while upholding company standards.

This role requires strong communication, the ability to lift up to 55 lbs, and a commitment to a safe, welcoming retail environment.

Qualifications

• High school diploma preferred; ability to read, interpret directives and merchandise schematics.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and maintain documentation related to store activities.
• Maintain promotional effectiveness of store fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash handling), and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines; ensure associates follow procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment for customers, associates, and leaders.
• Maintain cleanliness of the store, restrooms, floors, and trash removal.

Skills

Store management

Customer service

Communication

Team development

Physical ability

Education

High school diploma

Job description

Dollar Tree in Cleveland, TX is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store functions, organize merchandise, open/close procedures, and train associates to deliver outstanding service while upholding company standards.

This role requires strong communication, the ability to lift up to 55 lbs, and a commitment to a safe, welcoming retail environment.