Store Operations Lead: Customer Service & Training

FiveStar Food Mart; Shepherdsville, Northern (KY, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

FiveStar Food Mart is seeking an Assistant Manager in Shepherdsville, KY to partner with the General Manager in daily store operations. You will help manage customer service, inventory, merchandising, and staff scheduling to meet company standards.

The role requires at least 1 year of retail management, a valid driver’s license, and a professional, team-oriented attitude to ensure smooth store performance and customer satisfaction.

Qualifications

• High School Diploma or GED required.
• 1+ years of retail management experience.
• Valid driver’s license.
• Must be at least 18.
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.

Responsibilities

• Assist in managing overall store operations in coordination with the General Manager.
• Provide exceptional customer service and uphold company policies and procedures.
• Help train and develop store team members for consistent performance.
• Oversee merchandising, pricing, signage, and inventory levels to reduce stockouts.
• Support in reviewing and understanding store P&L statements and budgeting.

Skills

Retail management

Customer service

Team leadership

Basic computer skills

Education

High School Diploma or GED

Job description

FiveStar Food Mart is seeking an Assistant Manager in Shepherdsville, KY to partner with the General Manager in daily store operations. You will help manage customer service, inventory, merchandising, and staff scheduling to meet company standards.

The role requires at least 1 year of retail management, a valid driver’s license, and a professional, team-oriented attitude to ensure smooth store performance and customer satisfaction.