Store Operations Lead: Customer Service & Performance

NHSHP; Hanover (NH); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health is seeking an Operations Supervisor to partner with store management in planning and driving store execution and performance. You will lead the store and supervisory staff when the manager is not onsite, ensuring opening/closing procedures are completed and customer service remains top-notch.

The role emphasizes supervision, merchandising, and a strong focus on customer experience, with a 40-hour work week and a competitive hourly rate.

Qualifications

• Deductive reasoning ability and analytical skills.
• Advanced communication, supervision, and influencing skills.
• Ability to work a full-time flexible schedule including some early morning, overnight and weekend shifts.

Responsibilities

• Lead store operations in the absence of a manager to ensure smooth opening/closing procedures.
• Assist customers and maintain high standards of customer service and store loyalty.
• Price and stock merchandise; support displays, signings and weekly promotions.

Skills

Analytical skills

Communication skills

Supervision

Computer skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Supervisor to partner with store management in planning and driving store execution and performance. You will lead the store and supervisory staff when the manager is not onsite, ensuring opening/closing procedures are completed and customer service remains top-notch.

The role emphasizes supervision, merchandising, and a strong focus on customer experience, with a 40-hour work week and a competitive hourly rate.