Store Operations Lead — Customer Experience & Training

Rack Room Shoes; Overland Park (KS); On-site; USD 35,000 - 50,000; Full time

Job summary

Rack Room Shoes is seeking an Assistant Manager in Overland Park, Kansas, to assist in managing daily store operations. This role includes providing leadership to staff, ensuring customer satisfaction, and overseeing inventory control. Successful candidates will possess strong communication and organizational skills alongside visual merchandising expertise. The position is pivotal in supporting the Store Manager and maintaining compliance with company policies.

Qualifications

• Effective verbal and written communication skills.
• Managerial and organizational skills.
• Strong interpersonal skills necessary for customer and employee interactions.

Responsibilities

• Assist the Store Manager in daily operations and leadership.
• Ensure customer satisfaction and manage store service training.
• Oversee inventory control and adherence to policies.

Skills

Effective verbal and written communication skills

Managerial and organizational skills

Strong interpersonal skills

Strong visual merchandising skills

Basic mathematical skills

Job description

Rack Room Shoes is seeking an Assistant Manager in Overland Park, Kansas, to assist in managing daily store operations. This role includes providing leadership to staff, ensuring customer satisfaction, and overseeing inventory control. Successful candidates will possess strong communication and organizational skills alongside visual merchandising expertise. The position is pivotal in supporting the Store Manager and maintaining compliance with company policies.