Store Operations Lead: Customer Experience & Growth

Dollar General; Duncan (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar General seeks an Assistant Store Manager to help keep a clean, customer-first store under the Store Manager’s guidance. You’ll supervise staff, handle merchandising and deposits, and protect assets while maximizing profitability and satisfaction.

You will participate in scheduling, training, planograms, and cash-control duties, with duties extending to store leadership in the Manager’s absence. Strong communication and organization are required.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of retail experience and six months supervisory experience preferred.
• Excellent customer service and communication skills.
• Ability to manage cash handling and store procedures.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Cash handling

Supervisory

Communication

Merchandising

Education

High school diploma or equivalent

Job description

Dollar General seeks an Assistant Store Manager to help keep a clean, customer-first store under the Store Manager’s guidance. You’ll supervise staff, handle merchandising and deposits, and protect assets while maximizing profitability and satisfaction.

You will participate in scheduling, training, planograms, and cash-control duties, with duties extending to store leadership in the Manager’s absence. Strong communication and organization are required.