Store Operations Lead - Customer Experience Champion

Walgreens; Norwood (MA); On-site; USD 24,796 - 28,929; Full time

Job summary

Walgreens in Norwood, MA is seeking a dependable associate to open and close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for the business day, including opening the back door for deliveries.

You will engage customers, resolve issues, maintain inventory, assist with displays, and support store operations to ensure a friendly and efficient shopping experience for all customers.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

Retail operations

English proficiency

Education

PTCB certification or pharmacy license

Tools

POS systems

Job description

Walgreens in Norwood, MA is seeking a dependable associate to open and close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for the business day, including opening the back door for deliveries.

You will engage customers, resolve issues, maintain inventory, assist with displays, and support store operations to ensure a friendly and efficient shopping experience for all customers.