Shift Lead: Customer Experience & Store Operations

Walgreens; Marlborough (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a dedicated team member to support store operations in Marlborough, MA. The role involves opening/closing the store, handling cash, assisting with deliveries, and delivering a friendly, proactive customer experience.

You will work with store systems and equipment while upholding inventory and pricing accuracy. Ideal candidates have at least one year in a leadership or key holder role, strong English communication, and familiarity with store processes.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control.
• PTCB certification or pharmacy license as required by state.
• Convictions acceptable per company policy.

Responsibilities

• Open and close the store and manage cash handling.
• Assist with vendor deliveries and back door access.
• Provide a distinctive and delightful customer experience.
• Maintain accurate cash handling and register records.
• Assist with inventory, pricing, and merchandising as directed.
• Support management in store operations and communications.

Skills

Leadership experience

English fluency

Customer service

Tools

Store systems

Store equipment

Job description

Walgreens is seeking a dedicated team member to support store operations in Marlborough, MA. The role involves opening/closing the store, handling cash, assisting with deliveries, and delivering a friendly, proactive customer experience.

You will work with store systems and equipment while upholding inventory and pricing accuracy. Ideal candidates have at least one year in a leadership or key holder role, strong English communication, and familiarity with store processes.