Store Lead: Customer Experience & Operations Champion

Walgreens; Yauco (PR); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is hiring for a role that supports store operations and customer experience. The position involves opening/closing the store, handling cash, and ensuring stock readiness for the business day. You will assist with vendor deliveries, price changes, and basic bookkeeping tasks as needed.

The role emphasizes delivering a distinctive, friendly customer experience and strong teamwork with store colleagues across operations and front-end activities.

Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• One year of prior retail work experience as a retail key carrier or shift leader.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience.
• Maintains accurate inventory counts and store appearance.

Skills

English proficiency

Job description

Walgreens is hiring for a role that supports store operations and customer experience. The position involves opening/closing the store, handling cash, and ensuring stock readiness for the business day. You will assist with vendor deliveries, price changes, and basic bookkeeping tasks as needed.

The role emphasizes delivering a distinctive, friendly customer experience and strong teamwork with store colleagues across operations and front-end activities.