Store Operations Lead: Customer Experience

Walgreens; New Orleans (LA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in New Orleans is seeking a dedicated team member to support store operations and customer service. The role includes opening/closing the store when management is absent, handling cash, processing returns, and ensuring shelves and backrooms are ready for business.

You will greet customers, resolve questions, and contribute to a distinctive Walgreens experience while assisting with merchandising, pricing, and basic administrative tasks throughout the shift.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in absence of management; perform cash handling and start-up tasks.
• Handle returns, refunds, and cash drops; assist cash registers.
• Provide delightful customer experience and greet customers.
• Maintain store inventory accuracy and pricing; assist with displays and merchandising.

Skills

Leadership experience

Fluent English

Education

PTCB certification or pharmacy license

Job description

Walgreens in New Orleans is seeking a dedicated team member to support store operations and customer service. The role includes opening/closing the store when management is absent, handling cash, processing returns, and ensuring shelves and backrooms are ready for business.

You will greet customers, resolve questions, and contribute to a distinctive Walgreens experience while assisting with merchandising, pricing, and basic administrative tasks throughout the shift.