Shift Lead: Customer Experience & Store Ops

Walgreens; Metairie Terrace (LA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Metairie, LA is seeking a retail lead to support opening/closing, customer service, and operations. You will assist with cash handling, backroom deliveries, and everyday store tasks.

This role emphasizes delivering a distinctive customer experience, coaching team members, maintaining inventory accuracy, and complying with regulations.

Previous leadership experience and English fluency required; PTCB certification or pharmacy license preferred where state requires it.

Qualifications

• One year of leadership or supervisory experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license when required by state.
• Able to work in a Walgreens store and uphold policies.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and start-up checks.
• Engages customers and resolves issues to deliver a positive experience.
• Maintains inventory accuracy, supports pricing and displays, and assists with backroom operations.

Skills

Leadership experience

Fluent English

Education

PTCB certification or Pharmacy license

Tools

POS system

Job description

Walgreens in Metairie, LA is seeking a retail lead to support opening/closing, customer service, and operations. You will assist with cash handling, backroom deliveries, and everyday store tasks.

This role emphasizes delivering a distinctive customer experience, coaching team members, maintaining inventory accuracy, and complying with regulations.

Previous leadership experience and English fluency required; PTCB certification or pharmacy license preferred where state requires it.