Store Operations Lead & Customer Experience

Walgreens; New Britain (CT); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Connecticut seeks a team member to open/close the store when management is absent, manage cash operations, and ensure the store is ready for business. You will assist with vendor deliveries, pricing, inventory, and maintaining store standards.

The role emphasizes customer engagement, problem resolution, and delivering a distinctive Walgreens shopping experience with attention to service quality and compliance. This is an on-site, hourly role with opportunities for growth.

Qualifications

• One year of leading or supervising in retail or similar environments.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles required cash operations.
• Completes product returns, refunds, cash drops, and provides change as requested.
• Engages customers and patients to deliver a delightful customer experience and answers questions.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Connecticut seeks a team member to open/close the store when management is absent, manage cash operations, and ensure the store is ready for business. You will assist with vendor deliveries, pricing, inventory, and maintaining store standards.

The role emphasizes customer engagement, problem resolution, and delivering a distinctive Walgreens shopping experience with attention to service quality and compliance. This is an on-site, hourly role with opportunities for growth.