Shift Lead: Retail Operations & Customer Experience

Walgreens; Waterbury (CT); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Waterbury, CT is seeking a dependable team member to support store operations and customer experience. You will open and close the store in management's absence, handle cash, assist with deliveries, and ensure backroom readiness.

You will help customers, maintain inventory accuracy, support pricing and signage, and share service best practices. The role involves teamwork, adherence to policies, and contributing to a safe, clean, and friendly store environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, handle cash and unlock back door for deliveries.
• Process returns, refunds, cash drops, and provide change at registers.
• Deliver a distinctive customer experience and assist customers with products and services.
• Maintain inventory accuracy and assist with stock room and displays.

Skills

Leadership experience

English fluency

Job description

Walgreens in Waterbury, CT is seeking a dependable team member to support store operations and customer experience. You will open and close the store in management's absence, handle cash, assist with deliveries, and ensure backroom readiness.

You will help customers, maintain inventory accuracy, support pricing and signage, and share service best practices. The role involves teamwork, adherence to policies, and contributing to a safe, clean, and friendly store environment.