Shift Lead: Store Operations & Customer Experience

Walgreens; Cottage Grove (CT); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Connecticut is seeking a team member to open and close the store when management is not present, handle cash, and ensure the floor and stock room are ready for the business day. You will greet customers, assist with products and services, and support pharmacy operations as needed.

The role emphasizes dependable customer service, accurate cash handling, and adherence to pricing and regulatory requirements while maintaining a clean, organized store environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open/close store in the absence of management and perform required cash handling.
• Assist with vendor deliveries and backdoor access as needed.
• Register sales with accuracy, including price verifications and voids.
• Maintain store appearance, pricing signage, and inventory accuracy.
• Support pharmacy out window and uphold compliance with policies.

Skills

Leadership

Customer service

Cash handling

Job description

Walgreens in Connecticut is seeking a team member to open and close the store when management is not present, handle cash, and ensure the floor and stock room are ready for the business day. You will greet customers, assist with products and services, and support pharmacy operations as needed.

The role emphasizes dependable customer service, accurate cash handling, and adherence to pricing and regulatory requirements while maintaining a clean, organized store environment.