Shift Lead - Customer Experience & Store Operations

Walgreens; Glastonbury (CT); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in United States (CT) is seeking a team member to open and close the store when management is not present, handling cash and ensuring all systems are ready for business. You will greet customers, assist with product questions, and support a seamless shopping experience.

This role involves balancing registers, processing returns, supporting vendor deliveries, and maintaining clean, organized displays and inventory. Prior retail leadership and strong English communication are preferred.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including cash handling and ensuring floor and stock room readiness.
• Complete returns, refunds, cash drops, and change for registers.
• Engage customers to provide a delightful shopping experience and resolve issues.
• Maintain inventory accuracy and assist with pricing, displays, and backroom organization.
• Assist with vendor deliveries, backdoor access, and exterior/interior store maintenance.

Skills

Leadership experience

Retail key holder

Cash handling

Customer service

English fluency

Education

High school diploma

Tools

Store systems knowledge

Job description

Walgreens in United States (CT) is seeking a team member to open and close the store when management is not present, handling cash and ensuring all systems are ready for business. You will greet customers, assist with product questions, and support a seamless shopping experience.

This role involves balancing registers, processing returns, supporting vendor deliveries, and maintaining clean, organized displays and inventory. Prior retail leadership and strong English communication are preferred.