Store Operations Lead — Customer Experience

Walgreens; Freehold Township (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is hiring for a position responsible for opening and closing the store in the absence of management, handling cash and basic regulatory tasks, and delivering a distinctive customer experience.

The role emphasizes engaging customers, resolving issues, and maintaining accurate inventory and pricing displays. Training and supervision support are part of the duties, with a focus on compliance and team collaboration.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control or related processes.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Registers all sales and handles cash-related tasks, including refunds and voids.
• Delivers a distinct and positive customer experience and assists customers proactively.

Skills

Leadership experience

English proficiency

Inventory control knowledge

Education

Pharmacy license or PTCB certification

Job description

Walgreens is hiring for a position responsible for opening and closing the store in the absence of management, handling cash and basic regulatory tasks, and delivering a distinctive customer experience.

The role emphasizes engaging customers, resolving issues, and maintaining accurate inventory and pricing displays. Training and supervision support are part of the duties, with a focus on compliance and team collaboration.