Store Operations Lead: Customer Experience

Walgreens; Darien (CT); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Darien, CT is seeking a flexible team member to open and close the store when management is unavailable, handle cash and transactions, and assist customers with products and services. The role emphasizes accurate pricing, stocking, and maintaining a welcoming shopping experience for every guest.

Responsibilities include processing returns, refunds, and cash drops, while supporting store operations, inventory, and display maintenance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Must obtain PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management, including systems start-ups and cash handling.
• Handles returns, refunds, cash drops, and provides change.
• Delivers a distinctive customer experience and assists customers with products and services.
• Assist with opening back door for deliveries and basic store operations as needed.
• Maintains accurate price signage and conducts daily price changes.

Skills

Leadership experience

Customer service

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Darien, CT is seeking a flexible team member to open and close the store when management is unavailable, handle cash and transactions, and assist customers with products and services. The role emphasizes accurate pricing, stocking, and maintaining a welcoming shopping experience for every guest.

Responsibilities include processing returns, refunds, and cash drops, while supporting store operations, inventory, and display maintenance.