Store Operations Lead - Customer Experience

Gap; Charlotte (NC); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Discount on merchandise

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase

Medical, dental, vision insurance

Job summary

Gap Inc. is seeking a store associate in Charlotte, NC to support the leadership team and deliver a best-in-class customer experience. You will role-model brand selling behaviors, contribute to a positive work environment, and ensure tasks are completed efficiently.

You will engage customers, promote loyalty programs, and assist with opening/closing duties while maintaining product knowledge and omni-channel engagement.

Qualifications

• Flexible schedule to cover holidays, evenings, weekends.
• Ability to lift up to 30 pounds.
• Role model Gap selling behaviors with every customer

Responsibilities

• Treat customers and employees with respect and contribute to a positive work environment.
• Educate customers about our loyalty programs.
• Role model selling behaviors with every customer.
• Support store leadership during non-peak hours.
• Collaborate with employees to complete tasks in a timely manner.
• Build expertise in the product lifecycle.
• Support opening/closing checklists.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Customer service

Sales skills

Teamwork

Communication

Job description

Gap Inc. is seeking a store associate in Charlotte, NC to support the leadership team and deliver a best-in-class customer experience. You will role-model brand selling behaviors, contribute to a positive work environment, and ensure tasks are completed efficiently.

You will engage customers, promote loyalty programs, and assist with opening/closing duties while maintaining product knowledge and omni-channel engagement.