Seasonal Retail Brand & Customer Experience Specialist

Gap; Charlotte (NC); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Discount

PTO

Volunteer hours

401(k)

Stock purchase

Medical/Dental/Vision

Life insurance

Job summary

Gap is seeking a Brand Associate in Charlotte, NC to bring our optimistic American style to life for customers. You will engage with shoppers, educate them about products and loyalty programs, and deliver a seamless omni-channel experience.

You’ll work with the leadership team to meet store goals and maintain a welcoming, organized sales floor. The role emphasizes flexible scheduling, strong communication, and a passion for retail in a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Ability to educate customers about products and loyalty programs.
• Thrives in a fast-paced retail environment.
• Willingness to work flexible hours including evenings/weekends.
• Comfort with using retail technology on the floor.

Responsibilities

• Engage with customers to drive sales and service.
• Educate customers about brand and loyalty programs.
• Deliver a best-in-class customer experience through omni-channel tools.
• Support store operations and maintain a clean, organized workspace.
• Collaborate with leadership to reach store goals.

Skills

Customer service

Communication

Retail knowledge

Flexible schedule

Team collaboration

Tools

Retail technology

Job description

Gap is seeking a Brand Associate in Charlotte, NC to bring our optimistic American style to life for customers. You will engage with shoppers, educate them about products and loyalty programs, and deliver a seamless omni-channel experience.

You’ll work with the leadership team to meet store goals and maintain a welcoming, organized sales floor. The role emphasizes flexible scheduling, strong communication, and a passion for retail in a fast-paced environment.