Store Operations Lead – Customer Experience

Walgreens; Anchorage (AK); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Anchorage, AK seeks a Store Operations role to open/close the store when management is unavailable, handle cash, process returns, and ensure pricing and displays are correct. You will assist with vendor deliveries and maintain store readiness for the business day.

The role emphasizes delivering a friendly, proactive customer experience, with attention to service traits and standard procedures across all shifts. Experience in retail leadership is preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluency in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and prepares the floor and stock room for the business day.
• Completes product returns, refunds, cash handling, and POS operations with accuracy.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Retail key holder

Customer service

Tools

Store systems

Job description

Walgreens in Anchorage, AK seeks a Store Operations role to open/close the store when management is unavailable, handle cash, process returns, and ensure pricing and displays are correct. You will assist with vendor deliveries and maintain store readiness for the business day.

The role emphasizes delivering a friendly, proactive customer experience, with attention to service traits and standard procedures across all shifts. Experience in retail leadership is preferred.