Store Shift Lead: Customer Experience & Operations

Walgreens; Fairbanks (AK); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Alaska's Fairbanks region seeks a team member to support store operations, customer service, and daily tasks in the absence of store management. You will handle opening/closing, cash handling, and assist with deliveries and merchandising.

This role emphasizes a distinctive customer experience, inventory accuracy, pricing, and teamwork. Fluency in English and retail leadership experience are preferred; opportunities for training and growth are offered.

Qualifications

• One year of leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open/close store in absence of management and ensure readiness.
• Handle returns, refunds, cash drops, and register reconciliation.
• Deliver a distinctive customer experience and mentor team members.
• Assist with inventory accuracy, pricing and displays.
• Support vendor deliveries, backroom operations, and merchandising.

Skills

Leadership experience

Retail operations

Cash handling

Customer service

English fluency

Education

PTCB certification or pharmacy license

Background check clearance

Job description

Walgreens in Alaska's Fairbanks region seeks a team member to support store operations, customer service, and daily tasks in the absence of store management. You will handle opening/closing, cash handling, and assist with deliveries and merchandising.

This role emphasizes a distinctive customer experience, inventory accuracy, pricing, and teamwork. Fluency in English and retail leadership experience are preferred; opportunities for training and growth are offered.