Store Operations Lead — Assistant Manager

StartupNWA; Fort Smith (AR); On-site; USD 28,000 - 40,000; Full time

Job summary

Goodwill store in Fort Smith, AR is seeking a Store Supervisor to oversee daily operations in the manager's absence, supervise staff, handle banking, and ensure excellent donor and customer service.

You will monitor pricing, display, and inventory, process cash, and maintain records while upholding Goodwill standards and policies. This role requires strong communication and leadership in a fast-paced retail environment.

Qualifications

• High school diploma or GED with on-the-job training in clerical/administrative tasks.
• Two years of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

• Supervises staff and communicates performance expectations as needed.
• Ensures excellent customer service to donors and customers.
• Manages cash handling, daily bank deposits, and transaction records.
• Maintains store cleanliness and merchandising within policy guidelines.
• Supports payroll/attendance records in the manager's absence.
• Enforces safety procedures and loss prevention measures.

Skills

Communication

Team leadership

Customer service

Cash handling

Education

High school diploma or GED

Tools

10-key

Basic accounting

Job description

Goodwill store in Fort Smith, AR is seeking a Store Supervisor to oversee daily operations in the manager's absence, supervise staff, handle banking, and ensure excellent donor and customer service.

You will monitor pricing, display, and inventory, process cash, and maintain records while upholding Goodwill standards and policies. This role requires strong communication and leadership in a fast-paced retail environment.