Shift Lead: Customer Experience & Store Operations

Walgreens; Davenport (IA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable retail associate to support store operations in Davenport, IA. The role emphasizes opening/closing duties, cash handling, and maintaining floor and stockroom readiness for the business day.

You'll engage customers, resolve questions, and model excellent service to deliver a distinctive shopping experience. Prior supervisory exposure and English fluency are required.

Qualifications

• One year of prior leadership or supervisory experience in retail environments.
• Fluency in reading, writing, and speaking English.
• Store inventory control knowledge and awareness of store processes.

Responsibilities

• Opens and closes the store in the absence of management, handles cash and ensures floor and stock room are ready for the day.
• Handles product returns, refunds, cash drops, and provides change to cash registers as needed.
• Delivers a distinctive and customer-focused experience to shoppers and patients.

Job description

Walgreens is seeking a capable retail associate to support store operations in Davenport, IA. The role emphasizes opening/closing duties, cash handling, and maintaining floor and stockroom readiness for the business day.

You'll engage customers, resolve questions, and model excellent service to deliver a distinctive shopping experience. Prior supervisory exposure and English fluency are required.