Store Operations & Guest Experience Lead

Five Below; Clovis (CA); On-site; USD 20,000 - 28,000; Part time

Job summary

Five Below is seeking a Store Manager on Duty to lead a fast-paced team in California. This hourly role requires strong leadership, guest-focused service, and a hands-on approach to daily operations.

You will train associates, manage schedules, and drive sales while maintaining a positive, high-energy environment aligned with Five Below’s culture and values. The ideal candidate brings at least one year of supervisory experience, can work days, evenings, and weekends, and is committed to creating

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Ensure crew provide wow-worthy customer service with personal contact.
• Train crew on the BEST customer service experience for fast, friendly checkout.
• Oversee daily store activities and staff performance.
• Assist with receiving, unpacking, and stocking on the sales floor.
• Act as Manager on Duty and oversee store operations and staff.
• Open or close the store, secure cash, and ensure daily readiness.
• Help onboard and train associates on policies and procedures.
• Drive store sales by optimizing merchandising and service.
• Collaborate with store leadership on merchandising and recovery.
• Maintain store cleanliness and stock room organization.

Skills

Management experience

Customer service

Verbal and written communication

Multi-tasking

Creative thinking

Composure under pressure

Education

High School Graduate or equivalent

College experience preferred

Job description

Five Below is seeking a Store Manager on Duty to lead a fast-paced team in California. This hourly role requires strong leadership, guest-focused service, and a hands-on approach to daily operations.

You will train associates, manage schedules, and drive sales while maintaining a positive, high-energy environment aligned with Five Below’s culture and values. The ideal candidate brings at least one year of supervisory experience, can work days, evenings, and weekends, and is committed to creating