Store Operations & Fulfillment Associate

Crate & Barrel; University Village (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Crate & Barrel is seeking an Operations Associate to help maintain an efficient stockroom and support the sales floor. You’ll ensure timely order fulfillment, accurate inventory, and well-presented displays while upholding policies and safety. A positive attitude, multitasking, and collaboration with the team are essential for success.

The role emphasizes customer service, merchandising, and operating systems knowledge in a fast-paced retail environment.

Qualifications

• Customer service experience preferred.
• Retail experience preferred.

Responsibilities

• Process incoming/outgoing packages and curbside orders.
• Maintain stockroom and prepare inventory duties.
• Perform stock checks and keep stockroom organized.
• Execute visual merchandising standards on the sales floor.
• Ensure products and displays are stocked and available for customers.
• Provide excellent service, friendliness, and teamwork.
• Greet customers, process payments, and escalate to management when needed.
• Support store safety standards and training.
• Assist with loss prevention and store profitability.

Skills

Customer service

Retail experience

Interpersonal skills

Communication skills

Tools

POS system

AS400 system

Office equipment

Job description

Crate & Barrel is seeking an Operations Associate to help maintain an efficient stockroom and support the sales floor. You’ll ensure timely order fulfillment, accurate inventory, and well-presented displays while upholding policies and safety. A positive attitude, multitasking, and collaboration with the team are essential for success.

The role emphasizes customer service, merchandising, and operating systems knowledge in a fast-paced retail environment.