Store Operations & Customer Service Associate

CarMax; Saint Peters (MO); On-site; USD 22,041 - 42,705; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday pay

Holiday premium pay

Job summary

CarMax in St. Peters, MO is seeking a Business Operations Associate to support store processes, sales, auctions, and appraisals.

You’ll deliver outstanding customer service, handle paperwork, and ensure accurate data entry and cash handling in a fast-paced team environment. You will train new associates, maintain compliance with EH&S standards, and help keep titles, contracts, and DMV documents organized.

Qualifications

• Ability to read, interpret, and record data accurately.
• Strong organizational and multitasking skills under deadlines.
• Proficiency in Microsoft Office and data entry systems.
• Effective verbal and written communication.
• Ability to lift up to 20 lbs and stand for extended periods.
• Commitment to confidentiality and CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Greet customers and guide them through paperwork processes.
• Audit paperwork for retail and wholesale sales, including finance contracts.
• Manage auction and appraisal transactions with accurate titles and funding docs.
• Handle cash management tasks, including receiving payments and deposits.

Skills

Organizational skills

Multitasking

Communication

Attention to detail

Data entry

Tools

Microsoft Office

Data entry systems

Job description

CarMax in St. Peters, MO is seeking a Business Operations Associate to support store processes, sales, auctions, and appraisals.

You’ll deliver outstanding customer service, handle paperwork, and ensure accurate data entry and cash handling in a fast-paced team environment. You will train new associates, maintain compliance with EH&S standards, and help keep titles, contracts, and DMV documents organized.