Store Operations & Customer Experience Lead

Five Below; Tampa (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

Five Below is seeking a store leadership-oriented crew member in Tampa, FL. The role involves wowing customers, supervising associates, and ensuring smooth daily operations while supporting onboarding and training.

You must be at least 18, with strong communication and the ability to multitask in a fast-paced retail environment. Flexible scheduling is required, including evenings and weekends.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.

Responsibilities

• Greet and assist customers to provide a fast, friendly checkout experience.
• Oversee daily store activities and staff to ensure excellent customer service.
• Assist with receiving, unpacking, and stocking of new merchandise to floor.
• Act as Manager on Duty when needed, handling store operations and emergencies.
• Drive sales by improving merchandising, staff performance, and service levels.

Skills

Communication

Multitasking

Creative thinking

Maintains composure

Flexible scheduling

Education

High School Diploma

Job description

Five Below is seeking a store leadership-oriented crew member in Tampa, FL. The role involves wowing customers, supervising associates, and ensuring smooth daily operations while supporting onboarding and training.

You must be at least 18, with strong communication and the ability to multitask in a fast-paced retail environment. Flexible scheduling is required, including evenings and weekends.