Store Operations & Customer Experience Lead

Five Below; Albuquerque (NM); On-site; USD 17,000 - 24,000; Full time

Job summary

Five Below is hiring for a management-in-training role focused on leading a team to wow customers and drive sales. You will train crew, oversee daily operations, and ensure a fast, friendly checkout experience while maintaining stock and store standards.

The position requires managing opening/closing duties, cash control, and on-going coaching of associates in a fast-paced environment. A flexible schedule is often needed.

Qualifications

• High School Graduate or equivalent.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Operate cash register frequently.
• Move merchandise and stock to shelves.
• Oversee store operations as Manager on Duty when needed.
• Open/close the store and secure cash.
• Assist onboarding and training of associates.
• Drive store sales and manage expenses through merchandising and service.
• Perform store maintenance and housekeeping.

Skills

Leadership

Communication

Multi-tasking

Creativity

Staying calm

Education

High School Diploma or equivalent

Job description

Five Below is hiring for a management-in-training role focused on leading a team to wow customers and drive sales. You will train crew, oversee daily operations, and ensure a fast, friendly checkout experience while maintaining stock and store standards.

The position requires managing opening/closing duties, cash control, and on-going coaching of associates in a fast-paced environment. A flexible schedule is often needed.