Store Operations & Customer Experience Lead

Walgreens; Oceanside (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Oceanside, CA is hiring for a role responsible for opening/closing the store, handling cash, and delivering a standout customer experience. The position supports inventory, pricing, and backdoor access for deliveries, with emphasis on accurate register records and proactive service.

Ideal candidates have at least one year of leadership or key-holder experience, strong English skills, and a commitment to exceptional customer service.

Qualifications

• One year of leadership or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• High level customer service orientation.

Responsibilities

• Opens and closes the store in the absence of store management and handles required systems start-ups.
• Completes returns, refunds, cash drops to the safe, and provides change at registers.
• Ensures inventory and pricing accuracy and maintains store appearance.
• Assists with vendor deliveries and backdoor access as needed by management.
• Registers all sales and records scanning errors, price verifications, and voids.
• Supports the pharmacy window as requested.

Skills

Leadership experience

Retail key holder

Customer service

Tools

Store systems

Job description

Walgreens in Oceanside, CA is hiring for a role responsible for opening/closing the store, handling cash, and delivering a standout customer experience. The position supports inventory, pricing, and backdoor access for deliveries, with emphasis on accurate register records and proactive service.

Ideal candidates have at least one year of leadership or key-holder experience, strong English skills, and a commitment to exceptional customer service.