Store Ops & Customer Experience Lead

Walgreens; Miller Place (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a capable team member to open and close the store in the absence of management, manage cash, process returns, and support daily operations. The role emphasizes delivering a distinctive customer experience and assisting with inventory, pricing, and displays to ensure store readiness.

You will engage customers, resolve issues, and model service best practices to contribute to a positive Walgreens experience. English fluency is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control and related procedures is a plus; ability to follow policies.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash accordingly.
• Completes product returns, refunds, and cash handling procedures, including voids and price verifications.
• Engages customers to deliver a distinctive Walgreens customer experience and assists with store operations and displays.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a capable team member to open and close the store in the absence of management, manage cash, process returns, and support daily operations. The role emphasizes delivering a distinctive customer experience and assisting with inventory, pricing, and displays to ensure store readiness.

You will engage customers, resolve issues, and model service best practices to contribute to a positive Walgreens experience. English fluency is required.