Store Operations Lead

Walgreens; Cicero (IL); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a store leadership role that opens and closes the store, handles cash and inventory, and delivers a consistent, delightful customer experience. You will engage customers, support problem resolution, and oversee basic store operations in the absence of management.

The role emphasizes strong English communication, adherence to policies, and cooperation with the pharmacy and retail teams. Experience with retail key holder responsibilities is preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets and assists with products and services, and resolves issues to ensure a positive experience.
• Maintains inventory and pricing accuracy with daily store operations, merchandising, and compliance.

Skills

Leadership

Supervision

Retail key holder

English fluency

Education

PTCB certification / pharmacy license (state)

Job description

Walgreens is seeking a store leadership role that opens and closes the store, handles cash and inventory, and delivers a consistent, delightful customer experience. You will engage customers, support problem resolution, and oversee basic store operations in the absence of management.

The role emphasizes strong English communication, adherence to policies, and cooperation with the pharmacy and retail teams. Experience with retail key holder responsibilities is preferred.