Store Lead: Customer Experience & Operations

Walgreens; Tullahoma (TN); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens is seeking an individual to open and close the store in the absence of store management, handling cash, ensuring floors and stock rooms are ready for business, and supporting deliveries. The role emphasizes delivering a distinctive customer experience and maintaining accurate sales records.

This position requires at least one year in a supervisory or retail leadership role, fluent English, and willingness to work flexible hours including evenings and weekends.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Models and shares customer service best practices to deliver a distinctive and delightful customer experience.
• Responsible for holding store keys to open and close without management as necessary.
• Assists with and coaches other team members to work with warehouse and vendor ordering process, including opening backdoor for deliveries.
• Registers all related sales on the assigned cash register, including handling errors, price verifications, and voids.

Skills

Leadership

English fluency

Flexible schedule

Education

PTCB/ExCPT certification

Job description

Walgreens is seeking an individual to open and close the store in the absence of store management, handling cash, ensuring floors and stock rooms are ready for business, and supporting deliveries. The role emphasizes delivering a distinctive customer experience and maintaining accurate sales records.

This position requires at least one year in a supervisory or retail leadership role, fluent English, and willingness to work flexible hours including evenings and weekends.