Store Operations & Customer Experience Lead

Designer Brands; Ocala (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Designer Brands in Ocala, FL seeks a Store Leader to support management and drive sales through exceptional customer service, merchandising, omni activities, and accurate inventory handling. You will collaborate with the Store Manager to execute priorities and protect store standards.

The role emphasizes coaching associates, adherence to policies, and contributing to KPI achievement while delivering a positive in-store experience for customers.

Qualifications

• Excellent customer service by exhibiting professionalism and enthusiasm.

Responsibilities

• Assist with store opening/closing, cleaning, recovery and maintenance.

Skills

Customer service

Team leadership

Communication

Fast-paced environment

Evening/weekend availability

POS/tech proficiency

Standing/walking

Lifting up to 50 lbs

Mobility and flexibility

Education

High school diploma or equivalent

Some college preferred

Job description

Designer Brands in Ocala, FL seeks a Store Leader to support management and drive sales through exceptional customer service, merchandising, omni activities, and accurate inventory handling. You will collaborate with the Store Manager to execute priorities and protect store standards.

The role emphasizes coaching associates, adherence to policies, and contributing to KPI achievement while delivering a positive in-store experience for customers.