Store Operations & Customer Experience Lead

Five Below Inc; Houma (LA); Presencial; USD 23.000 - 25.000; Jornada completa

Descripción de la vacante

Five Below is seeking a store leadership-focused role in Houma, LA. You will supervise crew members, train staff on customer service, and help manage daily operations including opening/closing, cash handling, and stock organization.

Ideal candidates have at least 1 year of management experience, strong communication skills, and the ability to multi-task in a fast-paced retail environment. This is an hourly full-time position with opportunities for growth.

Formación

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsabilidades

• Ensures all crew members are Wowing the Customer through personal contact with customers.
• Trains the crew on the BEST customer service experience; ensuring that each guest has a fast, friendly check out experience.
• Oversee the daily activities of all store associates and ensure they perform duties effectively and provide excellent customer service.
• Assist with receiving, unpacking, and organizing new stock to ensure items are quickly placed on the sales floor.
• Act as Manager on Duty, taking responsibility for store operations, staff management, and customer service.

Conocimientos

Leadership

Communication

Multi-tasking

Stress management

Creative thinking

Customer service

Educación

High School diploma

College experience preferred

Descripción del empleo

Five Below is seeking a store leadership-focused role in Houma, LA. You will supervise crew members, train staff on customer service, and help manage daily operations including opening/closing, cash handling, and stock organization.

Ideal candidates have at least 1 year of management experience, strong communication skills, and the ability to multi-task in a fast-paced retail environment. This is an hourly full-time position with opportunities for growth.