Seasonal Store Lead: Customer Experience & Ops

Five Below; Hammond (LA); Presencial; USD 13.000 - 19.000; Jornada completa

Descripción de la vacante

Five Below in Hammond, LA is seeking a Store Manager on Duty to lead crew and ensure outstanding customer service at the point of sale. You will supervise daily operations, train staff, and manage opening/closing duties in a fast-paced retail environment.

Join a team focused on WOW customer experiences, merchandising excellence, and efficient store operations. This hourly role supports growth within a values-driven culture and offers benefits and opportunities to develop leadership skills.

Formación

• High School diploma or equivalent; college experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and think creatively.
• Ability to stay composed under pressure.

Responsabilidades

• Ensures crew members wow customers with personal contact.
• Trains crew on the BEST customer service experience; ensuring each guest has fast, friendly checkout.
• Oversees daily activities of store associates to ensure performance and service quality.
• Assists with receiving, unpacking, and stocking to keep sales floor ready.
• Acts as Manager on Duty, taking responsibility for operations and staff.
• Opens or closes the store, handling cash, security, and daily prep.
• Supports onboarding and ongoing training of associates.
• Drives store sales and controls expenses through merchandising and service.
• Partners with leadership on merchandising and World Recovery procedures.
• Performs maintenance and housekeeping tasks on the sales floor and stock room.

Conocimientos

Excellent verbal and written comms

Multi-tasking

Creative thinking

Composure under pressure

Educación

High School Diploma or equivalent; College experience preferred

1 year of management experience

Descripción del empleo

Five Below in Hammond, LA is seeking a Store Manager on Duty to lead crew and ensure outstanding customer service at the point of sale. You will supervise daily operations, train staff, and manage opening/closing duties in a fast-paced retail environment.

Join a team focused on WOW customer experiences, merchandising excellence, and efficient store operations. This hourly role supports growth within a values-driven culture and offers benefits and opportunities to develop leadership skills.