Seasonal Lead: Customer Experience & Store Ops

Five Below; Metairie (LA); On-site; USD 13,000 - 19,000; Full time

Job summary

Five Below in Metairie, LA is seeking an experienced store supervisor who can lead a team and deliver great guest service. You will oversee daily store operations, training, and merchandising with a focus on efficiency and a friendly checkout experience.

The role requires a high school diploma, strong communication, and the ability to multi-task under pressure. Competitive starting hourly pay and opportunities to advance are available.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 years of management experience.

Responsibilities

• Wows customers through personal contact with customers.
• Trains crew on the BEST customer service experience; ensuring fast, friendly checkout.
• Oversee daily activities of store associates and ensure high standards of service.
• Assist with receiving, unpacking and organizing new stock for sales floor placement.
• Act as Manager on Duty and manage store operations and staff.
• Open/close duties including cash security and alarms.
• Support onboarding and ongoing training of associates on policies and procedures.
• Drive store sales and control expenses; optimize merchandising and customer service.
• Collaborate with store leadership on merchandising procedures and recovery.
• Maintain stock room and perform general store maintenance.

Skills

Leadership

Communication

Multi-tasking

Creativity

Stress management

Education

High School Diploma

Job description

Five Below in Metairie, LA is seeking an experienced store supervisor who can lead a team and deliver great guest service. You will oversee daily store operations, training, and merchandising with a focus on efficiency and a friendly checkout experience.

The role requires a high school diploma, strong communication, and the ability to multi-task under pressure. Competitive starting hourly pay and opportunities to advance are available.