Store Operations & Customer Experience Lead

CNG Holdings, Inc.; Greenville (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

CNG Holdings, Inc. in Greenville, South Carolina is seeking an Assistant Store Manager to serve as a front-line brand ambassador for Check N Go, Allied Cash Advance, or Cash Store.

The role focuses on outstanding customer service, regulatory compliance, cash handling, and coaching team members to meet company standards. You will educate customers on product options, process transactions, and ensure accurate cash reconciliation while maintaining a positive, safe shopping environment.

Qualifications

• High school diploma or GED is required.
• 1+ year of sales, customer service, and/or cash handling experience preferred.
• Strong customer service and communication skills.
• Proficient in Microsoft Office.
• Ability to multitask and work autonomously.

Responsibilities

• Educate customers on product options and services.
• Escalate issues to store leadership when needed.
• Answer inquiries and process customer applications.
• Perform outbound sales calls and loan processing following regulations.
• Handle cash, balance drawers, and assist with deposits.
• Ensure compliance with federal/state regulations and company policies.
• Provide excellent customer service and maintain professional conduct.

Skills

Customer service

Active listening

Verbal communication

Written communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. in Greenville, South Carolina is seeking an Assistant Store Manager to serve as a front-line brand ambassador for Check N Go, Allied Cash Advance, or Cash Store.

The role focuses on outstanding customer service, regulatory compliance, cash handling, and coaching team members to meet company standards. You will educate customers on product options, process transactions, and ensure accurate cash reconciliation while maintaining a positive, safe shopping environment.