Store Operations & Customer Experience Lead

Walgreens; Elizabethton (TN); On-site; USD 24,000 - 31,000; Part time

Job summary

Walgreens in Elizabethton, TN seeks a dependable team member to support store operations and guest experiences. The role involves opening/closing the store, handling cash, assisting with inventory and displays, and providing service at the pharmacy out window as needed to ensure the floor is ready for business each day.

The position emphasizes engaging customers, resolving issues, and modeling Walgreens service traits to deliver a distinctive and delightful customer experience while maintaining

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store, including required systems start-ups and cash handling.
• Manages cash drops, refunds, and price verifications to ensure accurate transactions.
• Delivers distinctive customer experiences and proactively assists customers.
• Liaises between management and team members when store leadership is not present.
• Coaches team on vendor orders, backdoor deliveries, and displays.
• Maintains inventory accuracy and stockroom organization; supports pricing and signage.
• Performs basic bookkeeping tasks such as cash reports and ledgers as requested.
• Maintains store cleanliness and adherence to policies; supports maintenance requests.
• Executes food safety/stock rotation practices where applicable and supports returns and reverse logistics.

Skills

Leadership experience

Customer service

Communication

Job description

Walgreens in Elizabethton, TN seeks a dependable team member to support store operations and guest experiences. The role involves opening/closing the store, handling cash, assisting with inventory and displays, and providing service at the pharmacy out window as needed to ensure the floor is ready for business each day.

The position emphasizes engaging customers, resolving issues, and modeling Walgreens service traits to deliver a distinctive and delightful customer experience while maintaining