Store Shift Lead: Customer Experience & Operations

Walgreens; Manchester (TN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a team member to support store operations and customer service in Manchester, TN. The role includes opening/closing the store, handling cash, processing returns, and assisting with deliveries, while delivering a friendly and efficient customer experience.

Responsibilities span operations, communications, and basic pricing, with emphasis on accuracy, compliance, and contributing to a positive shopping environment for customers and patients.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure readiness for the business day.
• Complete cash handling tasks and provide change at registers.
• Model and deliver a distinctive customer experience.
• Engage customers and resolve issues to ensure positive experiences.
• Assist with vendor deliveries and back door access.

Skills

Leadership experience

Retail key holder

Supervisory experience

English fluency

Job description

Walgreens is seeking a team member to support store operations and customer service in Manchester, TN. The role includes opening/closing the store, handling cash, processing returns, and assisting with deliveries, while delivering a friendly and efficient customer experience.

Responsibilities span operations, communications, and basic pricing, with emphasis on accuracy, compliance, and contributing to a positive shopping environment for customers and patients.