Shift Lead — Customer Experience & Operations

Walgreens; Springfield (TN); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

Walgreens in Springfield, TN, seeks a capable team member to open and close the store when management is unavailable, manage cash handling, refunds, and price changes, and ensure the sales floor and stockroom are ready for business. The role emphasizes a engaging customer experience and teamwork.

The position involves supporting inventory accuracy, vendor deliveries, and basic department upkeep while upholding company policies and safety standards in a fast-paced retail setting.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Experience with store inventory, cash handling, and price changes is a plus.

Responsibilities

• Open and close the store in the absence of management, start-up systems and cash handling.
• Process returns, voids, refunds, cash drops, and provide change to registers.
• Engage customers and deliver a distinctive Walgreens experience.
• Assist with inventory accuracy and basic department pricing.
• Support back door access for deliveries and vendor coordination.
• Maintain store cleanliness and compliance with policies.

Skills

Retail leadership

Customer service

Store operations

English fluency

Education

High school diploma

Tools

POS systems

Job description

Walgreens in Springfield, TN, seeks a capable team member to open and close the store when management is unavailable, manage cash handling, refunds, and price changes, and ensure the sales floor and stockroom are ready for business. The role emphasizes a engaging customer experience and teamwork.

The position involves supporting inventory accuracy, vendor deliveries, and basic department upkeep while upholding company policies and safety standards in a fast-paced retail setting.