Store Operations & Customer Experience Lead

DICK'S Sporting Goods, Inc.; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

DICK'S Sporting Goods is seeking store teammates who thrive in a fast-paced retail environment. You will greet customers, assist with product selection, and help maintain merchandising standards to create an engaging shopping experience.

Responsibilities include receiving merchandise, processing freight, and supporting the team to ensure smooth store operations and a safe, welcoming environment for athletes and customers alike.

Qualifications

• Previous retail sales, operations, maintenance, or customer-focused experience is preferred.

Responsibilities

• Greet teammates and customers and proactively understand their needs.
• Process merchandise and product received; keep backroom organized.
• Uphold merchandising and presentation standards.
• Assist with unloading trucks and processing freight and transfers.
• Fulfill customer experience by following service level standards.
• Follow safety, loss prevention, and standard operating procedures.

Skills

Customer service

Retail operations

Teamwork

Ability to lift 15–35 lbs

Stand/Walk for long periods

Job description

DICK'S Sporting Goods is seeking store teammates who thrive in a fast-paced retail environment. You will greet customers, assist with product selection, and help maintain merchandising standards to create an engaging shopping experience.

Responsibilities include receiving merchandise, processing freight, and supporting the team to ensure smooth store operations and a safe, welcoming environment for athletes and customers alike.