Store Operations & Guest Experience Advocate

DICK'S Sporting Goods, Inc.; Raleigh (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

DICK'S Sporting Goods is seeking store teammates to deliver an exceptional shopping experience. You will greet customers, understand their needs, and help them find the right products while maintaining store standards and maintaining an organized backroom.

Roles include assisting with unloading trucks, processing freight, and supporting transfers and RTVs. A safety-conscious, inclusive environment is emphasized, with opportunities to grow within the team and improve customer satisfaction.

Qualifications

• Prior retail experience or customer-service oriented work is helpful.
• Ability to stand, walk, and perform physical tasks in a store environment.
• Strong communication and teamwork skills.

Responsibilities

• Greet customers and proactively assist with their shopping needs.
• Assist with stocking, backroom organization, and merchandising to company standards.
• Support unloading trucks, processing freight, and store transfers/RTVs as needed.
• Uphold safety, loss prevention, and policy procedures.
• Contribute to a welcoming, inclusive store environment for teammates and customers.

Skills

Customer focus

Accountability

Collaborative

Decision making

Action oriented

Job description

DICK'S Sporting Goods is seeking store teammates to deliver an exceptional shopping experience. You will greet customers, understand their needs, and help them find the right products while maintaining store standards and maintaining an organized backroom.

Roles include assisting with unloading trucks, processing freight, and supporting transfers and RTVs. A safety-conscious, inclusive environment is emphasized, with opportunities to grow within the team and improve customer satisfaction.