Store Operations & Customer Experience Lead

Five Below; Coon Rapids (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Training opportunities

Job summary

Five Below is seeking an hourly Crew/Assistant Store Manager in Minnesota to drive customer service excellence and support daily store operations. This role involves overseeing associates, managing stock placement, and assisting with training to elevate performance.

The position requires a High School diploma or equivalent, strong communication, and flexibility to work varied shifts including weekends. Five Below emphasizes growth, benefits, and a collaborative WOWplace culture.

Qualifications

• High School Graduate or equivalent (required).
• College experience preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay organized.
• Creative thinking and problem solving.

Responsibilities

• Wowing the Customer through personal contact and ensuring fast, friendly checkout.
• Oversee daily store activities and staff performance.
• Assist with receiving and stocking to keep floors orderly.
• Act as Manager on Duty when needed, handling operations and issues.
• Open/close the store, secure cash, alarms, and ensure smooth operations.

Skills

Customer service

Multi-tasking

Flexibility

Communication

Education

High School Diploma or equivalent

Job description

Five Below is seeking an hourly Crew/Assistant Store Manager in Minnesota to drive customer service excellence and support daily store operations. This role involves overseeing associates, managing stock placement, and assisting with training to elevate performance.

The position requires a High School diploma or equivalent, strong communication, and flexibility to work varied shifts including weekends. Five Below emphasizes growth, benefits, and a collaborative WOWplace culture.