Store Operations & Customer Experience Lead

Five Below; Waite Park (MN); On-site; USD 14,000 - 19,000; Full time

Job summary

Five Below in Waite Park, MN seeks an on-site hourly supervisor to lead store operations and deliver exceptional customer experiences. You will train crew, oversee daily activities, and ensure smooth opening and closing routines while maintaining store standards.

The role emphasizes people leadership, merchandising collaboration, and efficient problem resolution in a fast-paced retail environment.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Wows customers with personal contact; trains crew for fast, friendly checkout.
• Oversee daily store activities; ensure excellent customer service.
• Assist with receiving, unpacking, and stocking for quick shelf availability.
• Act as Manager on Duty; manage operations, staff, and issues.
• Open/close procedures; secure cash, doors, alarms, and daily setup.

Skills

Management experience

Verbal & written communication

Multi-tasking

Creative thinking

Composure under pressure

Education

High School diploma or equivalent

College experience preferred

Job description

Five Below in Waite Park, MN seeks an on-site hourly supervisor to lead store operations and deliver exceptional customer experiences. You will train crew, oversee daily activities, and ensure smooth opening and closing routines while maintaining store standards.

The role emphasizes people leadership, merchandising collaboration, and efficient problem resolution in a fast-paced retail environment.